Phone, remote, and/or in-person support
Tech Help & IT Support Services
Tech help and troubleshooting is the most common thing people look for in an IT provider – someone that you can call when you have a problem with your technology. Our trained professional technicians can help with a wide range of problems including:
- Fixing broken computers & resolving error messages
- Fixing and troubleshooting connection with printers, scanners, & fax machines
- Getting new employees set up on computers
- Helping individuals with any specific issue they may have with their IT equipment
- Adobe, Microsoft, QuickBooks, 3D-Modeling, WordPress, & other software installation & troubleshooting
When you need help, we can troubleshoot:
- Over the telephone
- Use our remote support software to check your computer
- Schedule a visit to come out to your location, or
- Drop off your device at our lab for repair.
“I was happy in every way with the attention and service I received from this company. My inquiry was answered promptly by phone. A service appointment was scheduled. Within a few days all of my tech problems were addressed and fixed. The serviceman did not leave until I was confident my equipment was all up and running. He was also polite and professional. I would not hesitate to call on Tech Lab with problems in the future. I would not hesitate to recommend them to anyone
“Working with TechLab has been a wonderful experience. Technology can be a wonderful asset, when it works right. When it doesn’t, I’ve relied on the folks at Techlab to straighten things out. They’ve been pleasant to work with and solved many problems for me over the years. I highly recommend them.”
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How to Get Started
Our customers are required to sign a standard work order before we provide any service or assistance for you. Once signed, we will begin the support process by evaluating the situation.
Depending on the nature of the problem, we will either fix it right there or if our lab would offer a better chance of repair, we will suggest taking your equipment back to our office. Most repairs are completed within 5 business days unless we need to special order a part. Our staff will then return the equipment to your location, set it up, and verify everything is functioning normally. Our customers also have the option for drop-off and pick-up service to save on costs. Please contact us to schedule an appointment.